Reference and User Services Quarterly
This study employs the case study approach to examine a QR code pilot implemented at the University of Colorado at Boulder (CUB) Libraries in Fall 2010 using Microsoft Tag. Through observations and experiences gathered during the pilot, the study seeks to identify effective implementation strategies while also revealing benefits and challenges to be considered when managing similar QR code projects in academic library settings. The findings support continued investigation of QR codes to respond to the growing mobile device trends among college students and as a means to bridge virtual and physical library services, resources, and tools. Through the CUB pilot description, interested librarians will gain perspectives on implementation, benefits, and challenges, which will prove useful in pursuing similar projects.
Hicks, Alison and Sinkinson, Caroline, "Situated Questions and Answers Responding to Library Users with QR Codes" (2011). University Libraries Faculty & Staff Contributions. 13.