Electronic Resources & Libraries Conference
March 4-7, 2018
This session will teach attendees how to assess and improve user experience for library e-resources and related services using task-based usability tests. The presenters will detail their tips and lessons learned after conducting more than 30 usability tests with students to evaluate 8 different eBook platforms.
Tovstiadi, Esta; Wiersma, Gabrielle; and Tingle, Natalia, "There Are No Right or Wrong Answers: Improving the User Experience One Usability Test at a Time" (2018). University Libraries Faculty & Staff Contributions. 124.