Applicant Communicative (In)Competence in the Temporary Employment Interview: Unpacking How the Expression of Identity in Social Interaction and Problems Which Occur During This Speech Event Influence Outcomes for Applicants Hired and Not Hired

Graduate Thesis Or Dissertation

Citations

Citeable URL: https://scholar.colorado.edu/concern/graduate_thesis_or_dissertations/73666493r

Abstract

This research study investigated communication in job interviews in an employment agency from a practical perspective and a critical perspective by conducting an interpretive discourse analysis which characterizes the job interview as a speech event and analyzes interactional strategies the applicant uses to make a positive impression, communicative problems which occur during social interaction in this context, and how identity influences social interaction and the outcomes of job interviews. The job interview is a test of the applicant's verbal skills, and the interviewer's expectations for those skills are analyzed and defined as Applicant Communicative Competence (ACC). This discourse analysis identified communicative patterns for 20 applicants in temporary employment interviews and found that identity is a factor which can cause problems between interlocutors with dissimilar identities.

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